PARENTS

Haircut Anxiety

We understand that every child is perfectly unique and some may be anxious when it comes to having a haircut or even entering a hair salon. For this reason, we offer a no obligation, free of charge visit to let your child familiarise themselves with our fabulous salon and staff without having their hair cut. Please contact us to arrange this. Also, we advise talking about the haircut beforehand to get them excited about coming to Star Street, perhaps playing hairdressers at home. Most importantly, they need to be assured that it will not hurt at all.

Capes

We recommend gowns to protect from all the itchy, stray hair but we will never force a child to wear a cape. It is worth bringing a spare top to change into if you think they will not want to wear a gown.

Nits

A word that causes shudders throughout the parenting world! We understand that these things happen and there should be absolutely no shame. We operate a strict hygiene policy and you will understand we will not be able to cut hair where lice or eggs are present. If your child presents with these at the appointment we will discreetly inform you and advise on the best treatment and prevention.

Time your Appointment

Think about when is the best time of day for your child to have an appointment to try and make it as stress free as possible.

Communication is Key

Please let us know in advance if your child has any specific sensory issues or you wish the appointment to be carried out in a particular way. If your child likes to sit on the floor for their haircut or you’d rather they didn’t have an iPad, just let us know.

Regular Appointments

It is a good idea to try and make haircuts a regular part of life and keep booking regularly. You can book appointments online here, email us at hello@starstreetsalon.co.uk or call us on 01904 340816.

Problems/Questions

Our customers are our obsession. Without you there is no Star Street. If you aren’t happy with our service, please let us know. If you have any issues or want to ask any questions please email hello@starstreetsalon.co.uk or call us on 01904 340816. Alternatively, feel free to pop in and see us at the salon.